Privacy Policy

Shellian Corp is the parent company of LoverLonger. We fully understand the need to protect your personal information while online and have developed this policy to safeguard your data in accordance with relevant regulations and laws.

This Privacy Policy (referred to later as “Policy”) describes how we gather and process your personal information throughout our website, located at www.devLoverLonger.wpengine.com (referred to later as the “Site”). It provides you with the necessary information regarding your rights and our obligations. It also explains how, why and when we process your personal data.

By using the Site or obtaining any product or service through this Site, you agree to the limited collection and use of information as outlined in this Policy. If you do not agree to this Policy, please do not use the Site.

Emails from LoverLonger.com or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by devLoverLonger.wpengine.com or the Shellian Corporation. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including their use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites to ensure a safe browsing experience.

We may from time to time update this Policy to reflect changing technology and other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure that you remain familiar with the most current version of the Policy.

Information That We Collect

Shellian Inc. processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way other than as specified in this notice.

LoverLonger.com collects two basic types of information during your visits to our Site.

First, we collect non-personally identifiable information. This is general information that cannot be traced to individuals and contains no personalized data, think of it as a simple census form. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links on the site were clicked. Collecting such information involves logging the IP addresses, operating  system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provide and the general geographic location of the visitor’s point of connectivity. We then use this information in making modifications and improvements to the site to provide users with a smoother and more efficient shopping experience.

We also use non-invasive “cookies” and other tracking technologies to collect non-personally identifiable information. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. These cookies do not track other websites you might visit and they do not plant malware on your computer. Our non-invasive cookies allow us to recognize your browser so we can personalize your return visits to the Site and save you time during checkout.

Second, LoverLonger.com collects personally identifiable information as needed to provide you with requested services and to process your orders. This information typically comes from the account sign-up form, order form, email marketing opt-in form, and others. These forms require that you provide us with certain personally identifiable information, such as your:

Name
Date of Birth
Mailing Address
Physical Address
Email Address
Home Telephone Number
Mobile Telephone Number
Credit Card Number

Further, when you use the Site to purchase a product as a gift and ask us to deliver it for you, we collect personally identifiable information regarding the gift recipient, including their name and mailing address.

How We Use Your Data (Legal Basis for Processing)

Shellian, Inc. takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

LoverLonger.com uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site.

We also might share aggregated statistical data and other non-personally identifiable information with our current and potential business partners and with our service providers to help them provide similar services.

LoverLonger.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary to provide updates about your order and answer any questions you might have.

We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.

Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud.

LoverLonger.com also may use your personally identifiable information to “pre-populate” forms that are used by the Site to facilitate transactions with us and save you from entering every data field on the checkout.

LoverLonger.com may send to you periodic announcements regarding your order, status updates, service changes concerning the Site and other administrative matters. You may also, from time to time, receive information from us regarding new features, new products and services and special offers we think you’ll find valuable. If you’d like to opt out of receiving future mailings from LoverLonger.com, please send and email to loverlonger@gmail.com

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Shellian Inc. uses third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Order Processing

CC Bill is our payment processing partner. As such we share with them your name, billing address and necessary credit card information. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from Shellian.com or independently.

Opting Out

At any time, you can adjust how LoverLonger.com markets to you or even opt-out completely by contacting info@LoverLonger.com.

Safeguarding Measures

Shellian, Inc. takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures in place.

Transfers Outside the EU

Shellian, Inc. is located in the United States and as such all data is stored and processed in the US. Personal data in the European Union is protected by the General Data Protection Regulation (GDPR).

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Shellian, Inc. However, this information is required for us to provide you with our services and deliver your products. We will not be able to offer some or all of our services without it.

How Long We Keep Your Data

Shellian, Inc. only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Question or Complaint

Shellian, Inc. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you have a question about this Policy, the data collection and usage practices of this Site or your dealings with this site, you can click this link: Contact Us via email at loverlonger@gmail.com

If you wish to report a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you contact the supervisory authority by mail at: Shellian, Inc. 42415 Deerfoot Lane, Steamboat Springs, CO 80487

Making Sure Your Order is Secure

Computer experts make every possible effort to protect your credit card information and personal data by following the some of the strictest security standards in the industry to prevent hacking. All of your credit card and personal information is code-encrypted using Secure Sockets Layer (SSL) technology. SSL works by creating a secure link between your computer and ours so only Shellian can decode your personal information.

There are several things you can do to ensure you have a safe and secure connection. The easiest thing to do is simply check the address bar of your internet browser.

Internet Explorer users should look for a lock next to the web page address. If the lock is closed, then the site is secure and safe. If the lock is open, then the page is not secure and you should not enter any sensitive information.

Chrome users need to check for a lock next to the web page address. If the lock is green, then the site is safe. If the lock is red, then it is not secure.

Firefox users can look at the icon next to the web page address. If the icon is blue, then the site is safe. If there is no color, then the site is not secure. You can also click on the icon for additional information on the security of the site.

Risk-free Shopping Guarantee

In the unlikely event of someone stealing your credit card number, Shellian, Inc. wants to make sure you’re not the one paying the price. Under the Fair Credit Billing Act, your bank cannot hold you responsible for more than $50.00 of fraudulent charges. If your bank does try to bill you for the unauthorized charges, then we’ll cover it ourselves – up to the $50.00 limit. To qualify for this safeguard, you must contact us and show that the unauthorized use of your credit card resulted through no fault of your own from making a purchase at LoverLonger.com on our secure server.

We take the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures removed from our database, it is faster to contact Shellian, Inc. directly using this method: email: loverlonger@gmail.com

Shipping Policy:

All items are shipped within 3 business days.

Cancellation Policy:

It is possible to cancel an order that has not yet shipped by visting your account page, clicking ‘Orders’, then if the order is still able to be cancelled – you’ll see a ‘cancel’ button next to the order. This is option is only available to customers who created an account during the checkout process. If you want to cancel an order created using the ‘guest checkout’ feature, please contact our support team to cancel.

Refund Policy:

You can view our payment processors refund policy by visting this page on CCBill.com

Shipping Costs:

We ship all products via USPS – See rates below.
USA: $3.66.
Canada & Mexico: $10.80
Rest of world: $14.25
Once you receive an email that your order has shipped, you can track your order at the USPS website.